This outlines our refund policy which covers most of our products. Each product may have additional or different conditions that are available for reviewing by selecting the product name in the dropdown control below.
We at StarCom Systems, LLC are committed to ensuring your satisfaction with our software products. If you are not entirely satisfied with your purchase, we're here to help.
To be eligible for a refund, you must meet the following criteria:
Within the Refund Period: Refund requests must be submitted within 90 days from the date of purchase.
Unused License: The software license must not have been activated or used.
Technical Issues: Refunds may be issued for technical issues that cannot be resolved within a reasonable timeframe.
To request a refund, please contact our customer support team at license@starcomsys.net with the following information:
Your name and email address associated with the purchase.
The date of purchase and order number.
Reason for the refund request.
Our customer support team will review your request and respond to you within 10 business days.
Please note that certain circumstances may not be eligible for a refund, including but not limited to:
Change of mind or personal preference.
Activation or use of the software license. (If applicable)
Failure to meet system requirements or compatibility issues.
Refund requests made outside of the Refund Period.
If your refund request is approved, we will process the refund using the original payment method. Please allow [number of days] business days for the refund to be reflected in your account.
If you have any questions about this Privacy Policy, please contact us at [support@starcomsys.net].
Or use the contact form link -- Click Here